Where can I find Westlaw International (Classic)?

Westlaw International (Classic) was retired on the  31st of December 2015.

Can you enter multiple sources into the News advanced search form?

Yes you can enter multiple sources with AND or OR operators.

Is there a remove duplicates in Newsletters?

No, alerts can not be de-duped against each other.

Is there a remove duplicates option like in Westlaw Watch when searching or creating alerts?

Westlaw will automatically de-dupe when searching or alerting on multibases. If individual news sources are searched results will not be de-duped.

How long is the alert history available for?

90 Days

It there a limit on the number of words you can enter into an advanced search field?

Yes the maximum number of characters is 600.

What is OPML in Alert Settings?

OPML is a file format used by Feed Aggregates.

Do scope icons still exist in Thomson Reuters Westlaw?

Yes they are available from various jurisdiction and content pages.

How can I see a list of the content that we subscribe to?

Click on Tools from the homepage then select "My Content" for a list of content your organisation subscribes to. Not applicable for Academic subscriptions.

How do we create integrated solutions like deep links into databases, documents, and search box's in intranets?

Select the Tools tab from the homepage and click Portal Manager. You can then select from Find & Print, Search, Content Links or Party Name.

Can you share Custom Page with colleagues? We used to do this on Westlaw Classic using “Send a tab”.

Yes. Use the “Manage Page” drop down menu on the custom page to "email copy"  to another user.

Can we automate group creation or upload groups using excel?

No.  Groups need to be created natively in Westlaw.

When I create an alert the “But Not” field is greyed out. Any idea what I am doing wrong?

The “Additional Terms” search box only becomes active when a Smart Term is selected. 

Can customers pre-load Client ID’s for users to select from in a drop down instead of each user having to enter them in individually?


Client ID’s cannot be pre-loaded, but any client ID entered is saved and can be selected using a drop-down when singing on or when creating an alert. An ID only needs to be entered once. Admins will see all client ID’s used across the firm.  You could log in and from the client ID drop down continue to change client Ids until you’ve added them all at once, then they would be stored for future use. 

Can you add scope icons/links to databases links like on Westlaw International? I can see them when browsed to the individual databases but would like them in the site toc also.

No

What is the timeout period for Thomson Reuters Westlaw?

Yes the inactivity time out period is 120 minutes.  Before timing out a message will be displayed.

Are there any limits on the number of results that can be delivered on a search?

Yes 10,000 is the maximum.

How can resources be found by database name?

There are 3 different methods for locating a database.

  • Global Search - Go to homepage and type in the database name or identifier e.g. AMJUR or American Jurisprudence.
  • My Content - Go to homepage click the Tools tab then select My Content. Search or browse the list.
  • Browse - Go to homepage and select a tab or link. Continue browsing the pages to find a database.

Where can I find WestlawNext?

WestlawNext was renamed Thomson Reuters Westlaw on the 29th of January 2016.

You can still access Westlaw from all of the following web addresses:

Where can I find currency and coverage information for NewsRoom with Reuters content?

NewsRoom currency and coverage information can be found in two ways:

  1. By browsing to the source in Thomson Reuters Westlaw and clicking on the scope I icon.
  2. By searching the NewsRoom Publication Directory.

What is the maximum number of citations you can enter into the global search box?

The character limit is 600 characters which is likely to equate to around 20 citations. You can use the find and print function to retrieve up to 100 citations.

Why does Thomson Reuters Westlaw make me logon again when I already have a live session on my phone or tablet?

If you have your phone or tablet set to Private Browsing the live session will not be saved or honoured. Click here to see how to turn off Private Browsing.

Why does Thomson Reuters Westlaw not remember my login details when I log on from a phone or tablet and have ticked remember my username & password?

If you have your phone or tablet set to Private Browsing the cookies that are used to save your username & password will not be saved or honoured. Click here to see how to turn off Private Browsing.

Where can I find a list of common Terms & Connectors or Field Operators?

Thomson Reuters Westlaw lists the common Terms & Connectors on each Advanced Search Form. For a more detailed explanation and a list of Field restrictions click here for the  TR Westlaw Searching with Boolean Terms & Connectors Quick Guide.

What is OPML in Alert Settings?

OPML is a file format used by Feed Aggregates.

When I create an alert the “But Not” field is greyed out. Any idea what I am doing wrong?

The “Additional Terms” search box only becomes active when a Smart Term is selected. 

What is the maximum number of citations you can enter into the global search box?

The character limit is 600 characters which is likely to equate to around 20 citations. You can use the find and print function to retrieve up to 100 citations.

Can customers pre-load Client ID’s for users to select from in a drop down instead of each user having to enter them in individually?


Client ID’s cannot be pre-loaded, but any client ID entered is saved and can be selected using a drop-down when singing on or when creating an alert. An ID only needs to be entered once. Admins will see all client ID’s used across the firm.  You could log in and from the client ID drop down continue to change client Ids until you’ve added them all at once, then they would be stored for future use. 

Where can I find currency and coverage information for NewsRoom with Reuters content?

NewsRoom currency and coverage information can be found in two ways:

  1. By browsing to the source in Thomson Reuters Westlaw and clicking on the scope I icon.
  2. By searching the NewsRoom Publication Directory.

Can you share Custom Page with colleagues? We used to do this on Westlaw Classic using “Send a tab”.

Yes. Use the “Manage Page” drop down menu on the custom page to "email copy"  to another user.

How can resources be found by database name?

There are 3 different methods for locating a database.

  • Global Search - Go to homepage and type in the database name or identifier e.g. AMJUR or American Jurisprudence.
  • My Content - Go to homepage click the Tools tab then select My Content. Search or browse the list.
  • Browse - Go to homepage and select a tab or link. Continue browsing the pages to find a database.

How do we create integrated solutions like deep links into databases, documents, and search box's in intranets?

Select the Tools tab from the homepage and click Portal Manager. You can then select from Find & Print, Search, Content Links or Party Name.

What is OPML in Alert Settings?

OPML is a file format used by Feed Aggregates.

Can we automate group creation or upload groups using excel?

No.  Groups need to be created natively in Westlaw.

Why does Thomson Reuters Westlaw make me logon again when I already have a live session on my phone or tablet?

If you have your phone or tablet set to Private Browsing the live session will not be saved or honoured. Click here to see how to turn off Private Browsing.

Why does Thomson Reuters Westlaw not remember my login details when I log on from a phone or tablet and have ticked remember my username & password?

If you have your phone or tablet set to Private Browsing the cookies that are used to save your username & password will not be saved or honoured. Click here to see how to turn off Private Browsing.

Can we automate group creation or upload groups using excel?

No.  Groups need to be created natively in Westlaw.

How can I see a list of the content that we subscribe to?

Click on Tools from the homepage then select "My Content" for a list of content your organisation subscribes to. Not applicable for Academic subscriptions.

Can you enter multiple sources into the News advanced search form?

Yes you can enter multiple sources with AND or OR operators.

Is there a remove duplicates in Newsletters?

No, alerts can not be de-duped against each other.

Is there a remove duplicates option like in Westlaw Watch when searching or creating alerts?

Westlaw will automatically de-dupe when searching or alerting on multibases. If individual news sources are searched results will not be de-duped.

Is there a remove duplicates in Newsletters?

No, alerts can not be de-duped against each other.

What is OPML in Alert Settings?

OPML is a file format used by Feed Aggregates.

Where can I find currency and coverage information for NewsRoom with Reuters content?

NewsRoom currency and coverage information can be found in two ways:

  1. By browsing to the source in Thomson Reuters Westlaw and clicking on the scope I icon.
  2. By searching the NewsRoom Publication Directory.

How do we create integrated solutions like deep links into databases, documents, and search box's in intranets?

Select the Tools tab from the homepage and click Portal Manager. You can then select from Find & Print, Search, Content Links or Party Name.

Do scope icons still exist in Thomson Reuters Westlaw?

Yes they are available from various jurisdiction and content pages.

Where can I find a list of common Terms & Connectors or Field Operators?

Thomson Reuters Westlaw lists the common Terms & Connectors on each Advanced Search Form. For a more detailed explanation and a list of Field restrictions click here for the  TR Westlaw Searching with Boolean Terms & Connectors Quick Guide.

Can you share Custom Page with colleagues? We used to do this on Westlaw Classic using “Send a tab”.

Yes. Use the “Manage Page” drop down menu on the custom page to "email copy"  to another user.

Where can I find a list of common Terms & Connectors or Field Operators?

Thomson Reuters Westlaw lists the common Terms & Connectors on each Advanced Search Form. For a more detailed explanation and a list of Field restrictions click here for the  TR Westlaw Searching with Boolean Terms & Connectors Quick Guide.

Where can I find WestlawNext?

WestlawNext was renamed Thomson Reuters Westlaw on the 29th of January 2016.

You can still access Westlaw from all of the following web addresses:

What is the timeout period for Thomson Reuters Westlaw?

Yes the inactivity time out period is 120 minutes.  Before timing out a message will be displayed.

Where can I find Westlaw International (Classic)?

Westlaw International (Classic) was retired on the  31st of December 2015.

Where can I find WestlawNext?

WestlawNext was renamed Thomson Reuters Westlaw on the 29th of January 2016.

You can still access Westlaw from all of the following web addresses: